CVE-2025-10696
Full vulnerability record from the local CVENow database.
Description
OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.
Severity
HIGH
CVSS score
7.1
(v4.0)
Vulnerability status
Analyzed
Source identifier
Published
2025-10-03 21:15:33.503000
Last modified
2026-10-19 16:10:00.260000
View original CVE JSON
{
"id": "CVE-2025-10696",
"sourceIdentifier": "[email protected]",
"published": "2025-10-03T21:15:33.503",
"lastModified": "2026-10-19T16:10:00.260",
"vulnStatus": "Analyzed",
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"value": "OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0."
},
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"value": "OpenSupports expone un endpoint que permite editar la lista de 'usuarios supervisados' para cualquier cuenta, pero no valida si el actor es el propietario de esa lista. Un miembro del personal de Nivel 1 puede modificar la relación de supervisión de un tercero (el usuario objetivo), quien luego puede ver los tickets de los usuarios 'supervisados' añadidos. Esto rompe el modelo de autorización y filtra el contenido de los tickets de otros usuarios. Este problema afecta a OpenSupports: 4.11.0."
}
],
"affected": [
{
"source": "[email protected]",
"affectedData": [
{
"vendor": "OpenSupports",
"product": "OpenSupports",
"defaultStatus": "unaffected",
"platforms": [
"Windows",
"Linux"
],
"versions": [
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"status": "affected"
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"modifiedSubIntegrityImpact": "NOT_DEFINED",
"modifiedSubAvailabilityImpact": "NOT_DEFINED",
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"source": "[email protected]",
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