CVE-2026-102345
Full vulnerability record from the local CVENow database.
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the new Vue-based ticket interface can render ticket article content without the expected output encoding. An authenticated user can store markup in an article that is interpreted when another user views the ticket, enabling stored cross-site scripting. The default Content Security Policy limits practical impact, and the classic REST/CoffeeScript interface is not affected. This issue is fixed in version 7.1.2.
Severity
MEDIUM
CVSS score
5.1
(v4.0)
Vulnerability status
Deferred
Source identifier
Published
2026-11-04 19:17:17.487000
Last modified
2026-11-04 19:17:17.693000
View original CVE JSON
{
"id": "CVE-2026-102345",
"sourceIdentifier": "[email protected]",
"published": "2026-11-04T19:17:17.487",
"lastModified": "2026-11-04T19:17:17.693",
"vulnStatus": "Deferred",
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the new Vue-based ticket interface can render ticket article content without the expected output encoding. An authenticated user can store markup in an article that is interpreted when another user views the ticket, enabling stored cross-site scripting. The default Content Security Policy limits practical impact, and the classic REST/CoffeeScript interface is not affected. This issue is fixed in version 7.1.2."
}
],
"affected": [
{
"source": "[email protected]",
"affectedData": [
{
"vendor": "zammad",
"product": "zammad",
"versions": [
{
"version": "< 7.1.2",
"status": "affected"
}
]
}
]
}
],
"metrics": {
"cvssMetricV40": [
{
"source": "[email protected]",
"type": "Secondary",
"cvssData": {
"version": "4.0",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
"baseScore": 5.1,
"baseSeverity": "MEDIUM",
"attackVector": "NETWORK",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"privilegesRequired": "LOW",
"userInteraction": "PASSIVE",
"vulnConfidentialityImpact": "LOW",
"vulnIntegrityImpact": "LOW",
"vulnAvailabilityImpact": "NONE",
"subConfidentialityImpact": "LOW",
"subIntegrityImpact": "LOW",
"subAvailabilityImpact": "NONE",
"exploitMaturity": "NOT_DEFINED",
"confidentialityRequirement": "NOT_DEFINED",
"integrityRequirement": "NOT_DEFINED",
"availabilityRequirement": "NOT_DEFINED",
"modifiedAttackVector": "NOT_DEFINED",
"modifiedAttackComplexity": "NOT_DEFINED",
"modifiedAttackRequirements": "NOT_DEFINED",
"modifiedPrivilegesRequired": "NOT_DEFINED",
"modifiedUserInteraction": "NOT_DEFINED",
"modifiedVulnConfidentialityImpact": "NOT_DEFINED",
"modifiedVulnIntegrityImpact": "NOT_DEFINED",
"modifiedVulnAvailabilityImpact": "NOT_DEFINED",
"modifiedSubConfidentialityImpact": "NOT_DEFINED",
"modifiedSubIntegrityImpact": "NOT_DEFINED",
"modifiedSubAvailabilityImpact": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"valueDensity": "NOT_DEFINED",
"vulnerabilityResponseEffort": "NOT_DEFINED",
"providerUrgency": "NOT_DEFINED"
}
}
]
},
"weaknesses": [
{
"source": "[email protected]",
"type": "Primary",
"description": [
{
"lang": "en",
"value": "CWE-79"
},
{
"lang": "en",
"value": "CWE-116"
}
]
}
],
"references": [
{
"url": "https://github.com/zammad/zammad/commit/fe8fb9bd6c61f9136c93ef00cc08904bca0edecc",
"source": "[email protected]"
},
{
"url": "https://github.com/zammad/zammad/security/advisories/GHSA-4x3x-65c5-8hx4",
"source": "[email protected]"
}
]
}