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CVE-2026-111939

Full vulnerability record from the local CVENow database.

Description

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Severity
MEDIUM
CVSS score
5.1 (v4.0)
Vulnerability status
Deferred
Source identifier
Published
2026-10-19 14:17:01.650000
Last modified
2026-10-19 21:14:14.150000
View original CVE JSON
{
  "id": "CVE-2026-111939",
  "sourceIdentifier": "[email protected]",
  "published": "2026-10-19T14:17:01.650",
  "lastModified": "2026-10-19T21:14:14.150",
  "vulnStatus": "Deferred",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities."
    }
  ],
  "affected": [
    {
      "source": "[email protected]",
      "affectedData": [
        {
          "vendor": "frappe",
          "product": "helpdesk",
          "defaultStatus": "unaffected",
          "repo": "https://github.com/frappe/helpdesk",
          "packageURL": "pkg:github/frappe/helpdesk",
          "versions": [
            {
              "version": "0",
              "lessThan": "1.26.0",
              "versionType": "semver",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV40": [
      {
        "source": "[email protected]",
        "type": "Secondary",
        "cvssData": {
          "version": "4.0",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "baseScore": 5.1,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "privilegesRequired": "LOW",
          "userInteraction": "PASSIVE",
          "vulnConfidentialityImpact": "LOW",
          "vulnIntegrityImpact": "LOW",
          "vulnAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "NONE",
          "subIntegrityImpact": "NONE",
          "subAvailabilityImpact": "NONE",
          "exploitMaturity": "NOT_DEFINED",
          "confidentialityRequirement": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "valueDensity": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "source": "[email protected]",
        "type": "Secondary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N",
          "baseScore": 4.6,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "REQUIRED",
          "scope": "UNCHANGED",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 2.1,
        "impactScore": 2.5
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "timestamp": "2026-10-19T14:22:49.644605Z",
          "id": "CVE-2026-111939",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "version": "2.0.3"
        }
      }
    ]
  },
  "weaknesses": [
    {
      "source": "[email protected]",
      "type": "Secondary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-639"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.py",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/frappe/helpdesk/commit/1186367f3616a605440e73e6a08eacbbcb9b92d9",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/frappe/helpdesk/commit/c778f533b24b1dee0c75b206979a9bc4b1be0de2",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/frappe/helpdesk/releases/tag/v1.26.0",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/frappe/helpdesk/security/advisories/GHSA-xf93-jjcj-44vm",
      "source": "[email protected]"
    },
    {
      "url": "https://www.vulncheck.com/advisories/frappe-helpdesk-before-1.26.0-authorization-bypass-via-raised-by-in-ticket-creation",
      "source": "[email protected]"
    }
  ]
}