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CVE-2026-115820

Full vulnerability record from the local CVENow database.

Description

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'columns (array keys)' parameter in all versions up to, and including, 1.2.2 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with subscriber-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Any authenticated WordPress user with Subscriber-level access can exploit this because the 'saveusereraserequest' task is whitelisted for front-end customer use, the plugin auto-provisions a help-desk record for every WordPress account, and the only guard is a nonce the attacker legitimately obtains from their own 'Add erase request' page.

Severity
MEDIUM
CVSS score
6.5 (v3.1)
Vulnerability status
Deferred
Source identifier
Published
2026-10-30 18:17:23.247000
Last modified
2026-10-30 19:18:12.950000
View original CVE JSON
{
  "id": "CVE-2026-115820",
  "sourceIdentifier": "[email protected]",
  "published": "2026-10-30T18:17:23.247",
  "lastModified": "2026-10-30T19:18:12.950",
  "vulnStatus": "Deferred",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'columns (array keys)' parameter in all versions up to, and including, 1.2.2 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with subscriber-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Any authenticated WordPress user with Subscriber-level access can exploit this because the 'saveusereraserequest' task is whitelisted for front-end customer use, the plugin auto-provisions a help-desk record for every WordPress account, and the only guard is a nonce the attacker legitimately obtains from their own 'Add erase request' page."
    }
  ],
  "affected": [
    {
      "source": "[email protected]",
      "affectedData": [
        {
          "vendor": "ahmadmj",
          "product": "Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin",
          "defaultStatus": "unaffected",
          "versions": [
            {
              "version": "0",
              "lessThanOrEqual": "1.2.2",
              "versionType": "semver",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "[email protected]",
        "type": "Secondary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
          "baseScore": 6.5,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "NONE",
          "scope": "UNCHANGED",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 3.6
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "timestamp": "2026-10-30T17:31:51.949075Z",
          "id": "CVE-2026-115820",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "version": "2.0.3"
        }
      }
    ]
  },
  "weaknesses": [
    {
      "source": "[email protected]",
      "type": "Secondary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-89"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://downloads.wordpress.org/plugin/majestic-support.1.2.3.zip",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.2.2/includes/formhandler.php#L68",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.2.2/includes/tables/table.php#L50",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.2.2/includes/tables/table.php#L72",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.2.2/modules/gdpr/controller.php#L80",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.2.2/modules/gdpr/model.php#L83",
      "source": "[email protected]"
    },
    {
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/ada488fa-26d3-405f-8f89-edd8d10e8cc8?source=cve",
      "source": "[email protected]"
    }
  ]
}