CVE-2026-118046

{
  "id": "CVE-2026-118046",
  "sourceIdentifier": "[email protected]",
  "published": "2026-11-07T03:17:00.170",
  "lastModified": "2026-11-07T03:17:00.320",
  "vulnStatus": "Deferred",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition."
    }
  ],
  "affected": [
    {
      "source": "[email protected]",
      "affectedData": [
        {
          "vendor": "rabilal",
          "product": "JS Help Desk – AI-Powered Support & Ticketing System",
          "defaultStatus": "unaffected",
          "versions": [
            {
              "version": "0",
              "lessThanOrEqual": "5.0.2",
              "versionType": "semver",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "[email protected]",
        "type": "Primary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N",
          "baseScore": 6.4,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "NONE",
          "scope": "CHANGED",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 3.1,
        "impactScore": 2.7
      }
    ]
  },
  "weaknesses": [
    {
      "source": "[email protected]",
      "type": "Primary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://downloads.wordpress.org/plugin/js-support-ticket.5.0.3.zip",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/includes/js/venobox.js#L716",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/jssupportticket/model.php#L1650",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/controller.php#L274",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/model.php#L1538",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/tpls/admin_ticketdetail.php#L2160",
      "source": "[email protected]"
    },
    {
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f4961c-394b-46dc-b228-14ce81c92009?source=cve",
      "source": "[email protected]"
    }
  ]
}