CVE-2026-119213

Full vulnerability record from the local CVENow database.

Description

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

Severity

LOW

CVSS score

3.7 (v3.1)

Vulnerability status

Deferred

Source identifier

[email protected]

Published

2026-11-07 03:17:01.620000

Last modified

2026-11-07 03:17:01.753000

View original CVE JSON

{
  "id": "CVE-2026-119213",
  "sourceIdentifier": "[email protected]",
  "published": "2026-11-07T03:17:01.620",
  "lastModified": "2026-11-07T03:17:01.753",
  "vulnStatus": "Deferred",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed."
    }
  ],
  "affected": [
    {
      "source": "[email protected]",
      "affectedData": [
        {
          "vendor": "wpmanageninja",
          "product": "Fluent Support – Helpdesk & Customer Support Ticket System",
          "defaultStatus": "unaffected",
          "versions": [
            {
              "version": "0",
              "lessThanOrEqual": "2.4.7",
              "versionType": "semver",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "[email protected]",
        "type": "Primary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N",
          "baseScore": 3.7,
          "baseSeverity": "LOW",
          "attackVector": "NETWORK",
          "attackComplexity": "HIGH",
          "privilegesRequired": "NONE",
          "userInteraction": "NONE",
          "scope": "UNCHANGED",
          "confidentialityImpact": "NONE",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 2.2,
        "impactScore": 1.4
      }
    ]
  },
  "weaknesses": [
    {
      "source": "[email protected]",
      "type": "Primary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-639"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Models/Customer.php#L126",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L335",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L358",
      "source": "[email protected]"
    },
    {
      "url": "https://plugins.trac.wordpress.org/changeset/3780020/fluent-support/trunk/app/Services/Integrations/FluentForm/FeedIntegration.php",
      "source": "[email protected]"
    },
    {
      "url": "https://wordpress.org/plugins/fluent-support/",
      "source": "[email protected]"
    },
    {
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/5aea4f76-053d-4ce4-ae8c-7c01d7727718?source=cve",
      "source": "[email protected]"
    }
  ]
}