CVE-2026-125387

{
  "id": "CVE-2026-125387",
  "sourceIdentifier": "[email protected]",
  "published": "2026-11-10T00:17:12.157",
  "lastModified": "2026-11-10T00:17:12.157",
  "vulnStatus": "Received",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects."
    }
  ],
  "affected": [
    {
      "source": "[email protected]",
      "affectedData": [
        {
          "vendor": "faveosuite",
          "product": "faveo-helpdesk",
          "defaultStatus": "unaffected",
          "versions": [
            {
              "version": "0",
              "lessThanOrEqual": "2.0.3",
              "versionType": "custom",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV40": [
      {
        "source": "[email protected]",
        "type": "Secondary",
        "cvssData": {
          "version": "4.0",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "baseScore": 5.3,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "privilegesRequired": "LOW",
          "userInteraction": "NONE",
          "vulnConfidentialityImpact": "LOW",
          "vulnIntegrityImpact": "LOW",
          "vulnAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "NONE",
          "subIntegrityImpact": "NONE",
          "subAvailabilityImpact": "NONE",
          "exploitMaturity": "NOT_DEFINED",
          "confidentialityRequirement": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "valueDensity": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "source": "[email protected]",
        "type": "Primary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N",
          "baseScore": 5.4,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "NONE",
          "scope": "UNCHANGED",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 2.5
      }
    ]
  },
  "weaknesses": [
    {
      "source": "[email protected]",
      "type": "Primary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-639"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://github.com/faveosuite/faveo-helpdesk",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2230-L2300",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/faveosuite/faveo-helpdesk/commit/487a2c33912d701fc04bdb857775fea122ce20d1",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/faveosuite/faveo-helpdesk/commit/70faee621b5c3c88a34e79ad2eb1f0be17e63078",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/faveosuite/faveo-helpdesk/issues/8368",
      "source": "[email protected]"
    },
    {
      "url": "https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-tampering-via-ticketcontroller",
      "source": "[email protected]"
    }
  ]
}