CVE-2026-23756

{
  "id": "CVE-2026-23756",
  "sourceIdentifier": "[email protected]",
  "published": "2026-04-20T18:16:24.297",
  "lastModified": "2026-10-26T22:10:00.163",
  "vulnStatus": "Analyzed",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link."
    },
    {
      "lang": "es",
      "value": "GFI HelpDesk anterior a la versión 4.99.9 contiene una vulnerabilidad de cross-site scripting almacenada en el módulo Troubleshooter donde el parámetro POST subject no se sanitiza en Controller_Step.InsertSubmit() y EditSubmit() antes de ser renderizado por View_Step.RenderViewSteps(). Un miembro del personal autenticado puede inyectar JavaScript arbitrario en el campo de asunto del paso, y la carga útil se ejecuta cuando cualquier usuario navega a Troubleshooter > View Troubleshooter y hace clic en el enlace del paso afectado."
    }
  ],
  "affected": [
    {
      "source": "[email protected]",
      "affectedData": [
        {
          "vendor": "GFI Software",
          "product": "HelpDesk",
          "defaultStatus": "unaffected",
          "versions": [
            {
              "version": "0",
              "lessThan": "4.99.9",
              "versionType": "semver",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV40": [
      {
        "source": "[email protected]",
        "type": "Secondary",
        "cvssData": {
          "version": "4.0",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "baseScore": 5.1,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "privilegesRequired": "LOW",
          "userInteraction": "PASSIVE",
          "vulnConfidentialityImpact": "NONE",
          "vulnIntegrityImpact": "NONE",
          "vulnAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "LOW",
          "subIntegrityImpact": "LOW",
          "subAvailabilityImpact": "NONE",
          "exploitMaturity": "NOT_DEFINED",
          "confidentialityRequirement": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "valueDensity": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "source": "[email protected]",
        "type": "Secondary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "baseScore": 5.4,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "REQUIRED",
          "scope": "CHANGED",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 2.3,
        "impactScore": 2.7
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "timestamp": "2026-04-20T18:08:39.341495Z",
          "id": "CVE-2026-23756",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "version": "2.0.3"
        }
      }
    ]
  },
  "weaknesses": [
    {
      "source": "[email protected]",
      "type": "Secondary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "operator": "OR",
          "negate": false,
          "cpeMatch": [
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*",
              "versionEndExcluding": "4.99.9",
              "matchCriteriaId": "67FEDC06-29B1-4FA3-B581-4B2F03198BBE"
            }
          ]
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases",
      "source": "[email protected]",
      "tags": [
        "Release Notes"
      ]
    },
    {
      "url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-troubleshooter-step-subject",
      "source": "[email protected]",
      "tags": [
        "Third Party Advisory"
      ]
    }
  ]
}