CVE-2026-23757
Full vulnerability record from the local CVENow database.
Description
GFI HelpDesk before 4.99.10 contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface.
Severity
MEDIUM
CVSS score
5.1
(v4.0)
Vulnerability status
Analyzed
Source identifier
Published
2026-04-20 18:16:24.473000
Last modified
2026-10-26 21:10:00.170000
View original CVE JSON
{
"id": "CVE-2026-23757",
"sourceIdentifier": "[email protected]",
"published": "2026-04-20T18:16:24.473",
"lastModified": "2026-10-26T21:10:00.170",
"vulnStatus": "Analyzed",
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "GFI HelpDesk before 4.99.10 contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface."
},
{
"lang": "es",
"value": "GFI HelpDesk anterior a la 4.99.10 contiene una vulnerabilidad de cross-site scripting almacenado en el módulo de Informes donde el parámetro title se pasa directamente a SWIFT_Report::Create() sin saneamiento HTML. Los atacantes pueden inyectar JavaScript arbitrario en el campo de título del informe al crear o editar un informe, y la carga útil se ejecuta cuando los miembros del personal ven y hacen clic en el enlace del informe afectado en la interfaz de Gestión de Informes."
}
],
"affected": [
{
"source": "[email protected]",
"affectedData": [
{
"vendor": "GFI Software",
"product": "HelpDesk",
"defaultStatus": "unaffected",
"versions": [
{
"version": "0",
"lessThan": "4.99.10",
"versionType": "semver",
"status": "affected"
}
]
}
]
}
],
"metrics": {
"cvssMetricV40": [
{
"source": "[email protected]",
"type": "Secondary",
"cvssData": {
"version": "4.0",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
"baseScore": 5.1,
"baseSeverity": "MEDIUM",
"attackVector": "NETWORK",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"privilegesRequired": "LOW",
"userInteraction": "PASSIVE",
"vulnConfidentialityImpact": "NONE",
"vulnIntegrityImpact": "NONE",
"vulnAvailabilityImpact": "NONE",
"subConfidentialityImpact": "LOW",
"subIntegrityImpact": "LOW",
"subAvailabilityImpact": "NONE",
"exploitMaturity": "NOT_DEFINED",
"confidentialityRequirement": "NOT_DEFINED",
"integrityRequirement": "NOT_DEFINED",
"availabilityRequirement": "NOT_DEFINED",
"modifiedAttackVector": "NOT_DEFINED",
"modifiedAttackComplexity": "NOT_DEFINED",
"modifiedAttackRequirements": "NOT_DEFINED",
"modifiedPrivilegesRequired": "NOT_DEFINED",
"modifiedUserInteraction": "NOT_DEFINED",
"modifiedVulnConfidentialityImpact": "NOT_DEFINED",
"modifiedVulnIntegrityImpact": "NOT_DEFINED",
"modifiedVulnAvailabilityImpact": "NOT_DEFINED",
"modifiedSubConfidentialityImpact": "NOT_DEFINED",
"modifiedSubIntegrityImpact": "NOT_DEFINED",
"modifiedSubAvailabilityImpact": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"valueDensity": "NOT_DEFINED",
"vulnerabilityResponseEffort": "NOT_DEFINED",
"providerUrgency": "NOT_DEFINED"
}
}
],
"cvssMetricV31": [
{
"source": "[email protected]",
"type": "Secondary",
"cvssData": {
"version": "3.1",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
"baseScore": 5.4,
"baseSeverity": "MEDIUM",
"attackVector": "NETWORK",
"attackComplexity": "LOW",
"privilegesRequired": "LOW",
"userInteraction": "REQUIRED",
"scope": "CHANGED",
"confidentialityImpact": "LOW",
"integrityImpact": "LOW",
"availabilityImpact": "NONE"
},
"exploitabilityScore": 2.3,
"impactScore": 2.7
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"timestamp": "2026-04-20T18:06:50.194676Z",
"id": "CVE-2026-23757",
"options": [
{
"exploitation": "none"
},
{
"automatable": "no"
},
{
"technicalImpact": "partial"
}
],
"role": "CISA Coordinator",
"version": "2.0.3"
}
}
]
},
"weaknesses": [
{
"source": "[email protected]",
"type": "Secondary",
"description": [
{
"lang": "en",
"value": "CWE-79"
}
]
}
],
"configurations": [
{
"nodes": [
{
"operator": "OR",
"negate": false,
"cpeMatch": [
{
"vulnerable": true,
"criteria": "cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*",
"versionEndExcluding": "4.99.10",
"matchCriteriaId": "D7258FD9-0074-4342-A987-4B0A22F5EC62"
}
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}
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}
],
"references": [
{
"url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases",
"source": "[email protected]",
"tags": [
"Release Notes"
]
},
{
"url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-reports-module",
"source": "[email protected]",
"tags": [
"Third Party Advisory"
]
}
]
}