CVE-2026-23758

{
  "id": "CVE-2026-23758",
  "sourceIdentifier": "[email protected]",
  "published": "2026-04-20T18:16:24.643",
  "lastModified": "2026-10-26T22:10:00.163",
  "vulnStatus": "Analyzed",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket."
    },
    {
      "lang": "es",
      "value": "GFI HelpDesk antes de 4.99.9 contiene una vulnerabilidad de cross-site scripting almacenado en el campo de asunto del ticket que permite a los miembros del personal autenticados inyectar JavaScript malicioso manipulando el parámetro POST editsubject. Los atacantes pueden inyectar cargas útiles de XSS a través de una sanitización inadecuada en Controller_Ticket.EditSubmit() que omite el método SanitizeForXSS() incompleto para ejecutar JavaScript arbitrario cuando otros miembros del personal o administradores ven el ticket afectado."
    }
  ],
  "affected": [
    {
      "source": "[email protected]",
      "affectedData": [
        {
          "vendor": "GFI Software",
          "product": "HelpDesk",
          "defaultStatus": "unaffected",
          "versions": [
            {
              "version": "0",
              "lessThan": "4.99.9",
              "versionType": "semver",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV40": [
      {
        "source": "[email protected]",
        "type": "Secondary",
        "cvssData": {
          "version": "4.0",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "baseScore": 6.4,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "privilegesRequired": "LOW",
          "userInteraction": "PASSIVE",
          "vulnConfidentialityImpact": "LOW",
          "vulnIntegrityImpact": "LOW",
          "vulnAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "HIGH",
          "subIntegrityImpact": "HIGH",
          "subAvailabilityImpact": "HIGH",
          "exploitMaturity": "NOT_DEFINED",
          "confidentialityRequirement": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "valueDensity": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "source": "[email protected]",
        "type": "Primary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "baseScore": 5.4,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "REQUIRED",
          "scope": "CHANGED",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 2.3,
        "impactScore": 2.7
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "timestamp": "2026-04-20T17:45:49.058406Z",
          "id": "CVE-2026-23758",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "version": "2.0.3"
        }
      }
    ]
  },
  "weaknesses": [
    {
      "source": "[email protected]",
      "type": "Secondary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "operator": "OR",
          "negate": false,
          "cpeMatch": [
            {
              "vulnerable": true,
              "criteria": "cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*",
              "versionEndExcluding": "4.99.9",
              "matchCriteriaId": "67FEDC06-29B1-4FA3-B581-4B2F03198BBE"
            }
          ]
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases",
      "source": "[email protected]",
      "tags": [
        "Release Notes"
      ]
    },
    {
      "url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-editsubject-parameter",
      "source": "[email protected]",
      "tags": [
        "Third Party Advisory"
      ]
    }
  ]
}