CVE-2026-62855
Full vulnerability record from the local CVENow database.
Description
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.
Severity
MEDIUM
CVSS score
4.4
(v3.1)
Vulnerability status
Received
Source identifier
Published
2026-11-06 17:18:33.877000
Last modified
2026-11-06 18:18:17.450000
View original CVE JSON
{
"id": "CVE-2026-62855",
"sourceIdentifier": "[email protected]",
"published": "2026-11-06T17:18:33.877",
"lastModified": "2026-11-06T18:18:17.450",
"vulnStatus": "Received",
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225."
}
],
"affected": [
{
"source": "[email protected]",
"affectedData": [
{
"vendor": "freescout-help-desk",
"product": "freescout",
"versions": [
{
"version": "< 1.8.225",
"status": "affected"
}
]
}
]
}
],
"metrics": {
"cvssMetricV31": [
{
"source": "[email protected]",
"type": "Secondary",
"cvssData": {
"version": "3.1",
"vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N",
"baseScore": 4.4,
"baseSeverity": "MEDIUM",
"attackVector": "NETWORK",
"attackComplexity": "HIGH",
"privilegesRequired": "HIGH",
"userInteraction": "NONE",
"scope": "UNCHANGED",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"availabilityImpact": "NONE"
},
"exploitabilityScore": 0.7,
"impactScore": 3.6
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"timestamp": "2026-11-06T17:45:55.570543Z",
"id": "CVE-2026-62855",
"options": [
{
"exploitation": "poc"
},
{
"automatable": "no"
},
{
"technicalImpact": "partial"
}
],
"role": "CISA Coordinator",
"version": "2.0.3"
}
}
]
},
"weaknesses": [
{
"source": "[email protected]",
"type": "Secondary",
"description": [
{
"lang": "en",
"value": "CWE-23"
}
]
}
],
"references": [
{
"url": "https://github.com/freescout-help-desk/freescout/commit/2cd2e66b772ea9f9513cac6e82f9381bac9993c3",
"source": "[email protected]"
},
{
"url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.225",
"source": "[email protected]"
},
{
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f3hc-95gg",
"source": "[email protected]"
},
{
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f3hc-95gg",
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
}
]
}