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CVE-2026-62855

Full vulnerability record from the local CVENow database.

Description

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.

Severity
MEDIUM
CVSS score
4.4 (v3.1)
Vulnerability status
Received
Source identifier
Published
2026-11-06 17:18:33.877000
Last modified
2026-11-06 18:18:17.450000
View original CVE JSON
{
  "id": "CVE-2026-62855",
  "sourceIdentifier": "[email protected]",
  "published": "2026-11-06T17:18:33.877",
  "lastModified": "2026-11-06T18:18:17.450",
  "vulnStatus": "Received",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225."
    }
  ],
  "affected": [
    {
      "source": "[email protected]",
      "affectedData": [
        {
          "vendor": "freescout-help-desk",
          "product": "freescout",
          "versions": [
            {
              "version": "< 1.8.225",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "[email protected]",
        "type": "Secondary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N",
          "baseScore": 4.4,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "HIGH",
          "privilegesRequired": "HIGH",
          "userInteraction": "NONE",
          "scope": "UNCHANGED",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 0.7,
        "impactScore": 3.6
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "timestamp": "2026-11-06T17:45:55.570543Z",
          "id": "CVE-2026-62855",
          "options": [
            {
              "exploitation": "poc"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "version": "2.0.3"
        }
      }
    ]
  },
  "weaknesses": [
    {
      "source": "[email protected]",
      "type": "Secondary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-23"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://github.com/freescout-help-desk/freescout/commit/2cd2e66b772ea9f9513cac6e82f9381bac9993c3",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.225",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f3hc-95gg",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f3hc-95gg",
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
    }
  ]
}