CVE-2026-72554

{
  "id": "CVE-2026-72554",
  "sourceIdentifier": "309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c",
  "published": "2026-08-11T12:17:41.103",
  "lastModified": "2026-10-24T15:10:00.190",
  "vulnStatus": "Deferred",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information."
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad de control de acceso roto en Ladybird Web Solution Faveo Helpdesk 2.0.3 permite a cualquier cliente autorregistrado leer conversaciones de tickets pertenecientes a otros clientes a través de la API REST v1. La API verifica la existencia del ticket solicitado pero no la propiedad, permitiendo a cualquier usuario autenticado acceder a hilos de tickets arbitrarios incluyendo notas internas de agentes que contienen información sensible."
    }
  ],
  "affected": [
    {
      "source": "309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c",
      "affectedData": [
        {
          "vendor": "Ladybird Web Solution",
          "product": "Faveo Helpdesk",
          "versions": [
            {
              "version": "0",
              "lessThanOrEqual": "2.0.3",
              "versionType": "custom",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c",
        "type": "Secondary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
          "baseScore": 6.5,
          "baseSeverity": "MEDIUM",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "LOW",
          "userInteraction": "NONE",
          "scope": "UNCHANGED",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "availabilityImpact": "NONE"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 3.6
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "timestamp": "2026-08-11T15:16:51.677292Z",
          "id": "CVE-2026-72554",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "version": "2.0.3"
        }
      }
    ]
  },
  "weaknesses": [
    {
      "source": "309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c",
      "type": "Secondary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-284"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://github.com/ladybirdweb/faveo-helpdesk",
      "source": "309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c"
    }
  ]
}