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CVE-2026-85743

Full vulnerability record from the local CVENow database.

Description

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.

Severity
HIGH
CVSS score
8.2 (v3.1)
Vulnerability status
Received
Source identifier
Published
2026-11-06 17:20:02.567000
Last modified
2026-11-06 17:20:02.567000
View original CVE JSON
{
  "id": "CVE-2026-85743",
  "sourceIdentifier": "[email protected]",
  "published": "2026-11-06T17:20:02.567",
  "lastModified": "2026-11-06T17:20:02.567",
  "vulnStatus": "Received",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230."
    }
  ],
  "affected": [
    {
      "source": "[email protected]",
      "affectedData": [
        {
          "vendor": "freescout-help-desk",
          "product": "freescout",
          "versions": [
            {
              "version": "< 1.8.230",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "[email protected]",
        "type": "Secondary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:L",
          "baseScore": 8.2,
          "baseSeverity": "HIGH",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "HIGH",
          "userInteraction": "NONE",
          "scope": "CHANGED",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "LOW",
          "availabilityImpact": "LOW"
        },
        "exploitabilityScore": 2.3,
        "impactScore": 5.3
      }
    ]
  },
  "weaknesses": [
    {
      "source": "[email protected]",
      "type": "Primary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-918"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://github.com/freescout-help-desk/freescout/commit/09799fd4bcf731704bc2099a87bca0cf18d20acb",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/commit/a4c587cf1fff87eae7d3e4f297fa4cc81ba28704",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.230",
      "source": "[email protected]"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-6w8v-qp43-vg2h",
      "source": "[email protected]"
    }
  ]
}